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Every brief is treated as confidential by default. Designers working on your account don't work on direct competitors during the engagement. If you flag a specific company we should never work for, we honor it. Mutual NDAs available on request before brief submission.
You own everything we ship for you, on delivery. Full transfer, no residuals, no clawback. Files (Figma, code, design tokens, source) are yours. We retain only the right to show the work in our portfolio with your written consent — and we'll happily redact or skip portfolio publication if your client requires it.
Unlimited revisions on every brief, no charge. If after two rounds we haven't landed it, your account lead schedules a 30-minute reset call to recalibrate the brief together. If we still can't land it after that, you don't pay for that brief.
For the Launch Sprint and small briefs, yes — most ship in 24-48 hours. Bigger work scales: brand identity in 5-7 days, product UI in 7-14 days, design systems in 14-30 days. Every service page lists exact turnarounds.
Yes, no penalty. Cancel at any point in the cycle; we ship anything already in your active queue, then close out.
Any change request on a deliverable, until you're happy. We don't count rounds. The only limit is brief scope — if a revision materially expands what we agreed to ship, we'll flag it and either fold it into the next brief or treat it as a new sprint.
Up at any time, effective immediately (prorated). Down at the start of the next cycle. No penalties either way.
Monthly subscription, billed at the start of each cycle. Annual option = 12 months for the price of 10, billed upfront. Stripe or invoice for amounts above $10K. We accept USD, AED, SAR, and EGP on the ME variant.
Skip the call. Drop a one-pager — what your client needs, the metric you’d move, the timeline. Within 4 business hours we send back a tailored package quote, the 3 cases closest to your client’s problem, and the next available slot.